Job Description

Daikan Izakaya, Abu Dhabi,

a premier destination for Japanese cuisine is looking for a warm and welcoming Hostess to join our dynamic team. As the first point of contact for our guests, you will play a vital role in creating a positive and inviting atmosphere as well as ensuring smooth seating operations within our restaurant.Responsibilities:

Guest Reception:

Greet and welcome guests with a friendly demeanour as they arrive at the restaurant. Ensure a positive first impression.

Seating Management:

Manage reservations and walk-in guests, efficiently coordinating seating to optimise the dining room flow.

Menu Knowledge:

Provide guests with information about daily specials, chef recommendations, and our menu offerings.

Customer Service:

Address guest inquiries and concerns promptly, ensuring their needs are met and assisting with any special requests.

Collaboration:

Work closely with the waitstaff and kitchen team to ensure smooth and efficient service throughout the dining experience.

Maintaining Cleanliness:

Keep the host station and dining areas tidy and organised, creating a welcoming environment.

Health and Safety Compliance:

Adhere to health and safety regulations to ensure the well-being of guests and staff.
Requirements:

Previous experience as a hostess or in a similar customer service role is preferred. Strong communication and interpersonal skills. Ability to multitask and thrive in a fast-paced environment. Positive attitude and a friendly demeanour. Proficient in managing reservations and wait lists. Flexibility to work evenings, weekends, and holidays. Team player with a commitment to providing excellent guest service.
Job Type: Full-time