We are looking for a Case Coordinator - Bilingual (Arabic & English)
Responsibilities:
Conduct regular staff meetings with the care team.
Motivate staff to maintain high standards of patient care.
Ensure that every patient is accounted for in the Patient Care Program.
Ensure a balanced workload for every worker in the care team
Strategic Planning: Develop and implement strategies to enhance the delivery of primary healthcare services, aligning them with national and regional healthcare objectives. Coordination: Collaborate with healthcare providers, clinics, hospitals, and other relevant stakeholders to streamline primary healthcare services. Facilitate effective communication and cooperation among different healthcare entities. Quality Assurance: Monitor and assess the quality of primary healthcare services, ensuring compliance with relevant standards and guidelines. Identify areas for improvement and implement quality enhancement initiatives. Resource Allocation: Allocate resources efficiently, including staff, facilities, equipment, and budgets, to optimize primary healthcare operations. Community Engagement: Work closely with local communities to understand their healthcare needs and preferences. Develop community outreach programs and initiatives to promote health education and preventive care. Data Analysis: Collect and analyze healthcare data to identify trends, gaps in service delivery, and areas for improvement. Use data-driven insights to inform decision-making and policy development. Training and Development: Facilitate training programs for healthcare staff to enhance their skills and knowledge in primary healthcare service delivery. Policy Development: Participate in the development and implementation of healthcare policies, guidelines, and protocols related to primary healthcare. Emergency Preparedness: Collaborate with emergency response teams and agencies to ensure that primary healthcare services are adequately prepared for and responsive to emergencies and crises. Reporting: Prepare regular reports and presentations on the performance of primary healthcare services, including key performance indicators, achievements, and challenges. Compliance: Ensure that primary healthcare services adhere to all regulatory requirements, licensing standards, and legal obligations. Patient Advocacy: Advocate for the rights and needs of patients, ensuring that they receive equitable access to quality primary healthcare services.
Qualifications:
Bachelor\'s degree in Healthcare Management, Public Health, or a related field (Master\'s degree preferred).
Healthcare licensure or registration as required by UAE regulations.
Proven experience in healthcare management, coordination, or administration. Strong knowledge of primary healthcare principles, policies, and best practices.
Excellent communication, leadership, and problem-solving skills.
Proficiency in healthcare information systems and data analysis tools.
Ability to work collaboratively in a multicultural and diverse healthcare environment.
Knowledge of UAE healthcare regulations and systems is a significant advantage.
Fluent in English; Arabic language skills are a plus.
With at least 2 years of work experience as a Case Coordinator / Patient Relations Officer / Clinic supervisor in healthcare facility such as Home care, Hospital, Medical Center, or Clinic.
Social Communication & Organizational skills are a must.
Leadership qualities are an advantage.
Immediately Available.
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