Job Description

Job Summary:

The Home Appliance Technician is responsible for diagnosing, troubleshooting, and repairing a wide variety of household appliances, including refrigerators, washing machines, dryers, dishwashers, ovens, and microwaves. The role demands strong technical expertise, problem-solving skills, and a customer-centric approach to service.

Key Responsibilities:

Installation and Setup: Install and configure new home appliances according to manufacturer guidelines and customer preferences.

Diagnostics: Utilize appropriate diagnostic tools and techniques to identify malfunctions in household appliances.

Repair Work: Perform repairs on appliances such as refrigerators, washers, dryers, and ovens. Replace defective parts and ensure that appliances operate effectively after repairs.

Maintenance: Conduct routine checks and preventative maintenance on appliances to improve performance and extend their lifespan.

Customer Service: Communicate clearly with customers regarding the nature of the issue, the required repairs, and maintenance tips. Address any concerns or questions from customers.

Documentation: Maintain detailed records of all services performed, parts replaced, and invoices generated for each job.

Compliance and Safety: Follow all safety protocols during installation and repair. Stay updated on industry standards and manufacturer guidelines.

Technical Support: Offer customers basic technical assistance over the phone or in person to resolve minor appliance issues.

Skills and Qualifications

High school diploma or equivalent; technical certification or diploma in electronics.

Proven experience in diagnosing and repairing home appliances.

Strong mechanical and electrical troubleshooting skills.

Ability to work independently with minimal supervision and manage time efficiently.

Strong customer service and interpersonal skills.

Job Type: Full-time

Pay: QAR1,800.00 - QAR2,200.00 per month