Job Description

Holidays Department

Position: Holidays Sales Executive ( Arabic )

Job Type: Full-Time

Location: Residence 1072, Retail 012, Al-Muteena, Deira, Dubai, U.A.E.

Salary: Negotiable (based on experience and qualifications)

Job Benefits / Highlights

Employment Visa - Sponsorship and assistance provided for employment visa processing. Performance-Based Incentives - Bonuses and rewards based on achieving targets. Training & Development - Access to professional courses, workshops, or certifications. Employee Recognition Programs - Monthly awards, shoutouts, or rewards for top performers. Opportunities for Career Growth - Structured paths for promotion and skill development. Supportive Work Culture - Team collaboration, diversity, and open communication.
Key Responsibilities:

Guide clients with holiday package and visa requirements - Assist clients in understanding vacation and visa regulations for various countries. Communicate professionally - Engage with clients through phone, WhatsApp, and email in a polite and professional manner. Coordinate with Suppliers & Vendors - Work closely with travel suppliers, vendors, and tour operators to ensure competitive pricing, availability, and high-quality services. Promote and Sell Holiday Packages - Actively promote various holiday packages, including tours, accommodation, and travel experiences, to potential clients. Offer Tailored Travel Solutions - Offer customized solutions for clients, including luxury holidays, group tours, and destination management, based on their preferences. Meet or exceed monthly sales targets - Promote and sell holiday packages to meet and exceed sales goals. Stay Updated on Destinations & Trends - Keep up with the latest travel trends, popular destinations, visa requirements, and holiday package offerings. Build Strong Client Relationships - Develop and maintain long-term relationships with clients to encourage repeat business and referrals. Maintain Accurate Records - Record all client interactions, sales, and booking details in CRM or other systems for tracking and follow-ups. Process Client Documentation - Assist in gathering necessary documents and ensuring all paperwork for travel bookings (e.g., visas, itineraries) is completed on time. Verify document authenticity - Ensure client-submitted documents are correct. Provide quotations and service proposals - Offer affordable package details tailored to client needs. Provide Travel Quotes & Proposals - Create detailed itineraries and quotations based on customer preferences, ensuring all details align with their needs and budget. Collaborate with the Sales and Marketing Team - Work with other sales executives, marketing teams, and customer service to achieve overall company goals.
Requirements:

Fluent in Arabic & English - Spoken and written proficiency in both languages is required. Knowledge of Destinations - Familiarity with popular holiday destinations, travel trends, and best vacation spots. Communication & CRM Skills - Strong communication skills with familiarity in CRM tools is a plus. Holidays Package Sales Experience - Previous experience in selling holiday packages is Mandatory. Customer-Focused Mindset - High attention to detail and dedication to quality customer service. Graduation in Travel & Tourism - A formal education in the travel industry is a plus. Sales-Oriented Attitude - Goal-driven with the ability to meet and exceed targets. Time Management Skills - Ability to prioritize tasks and manage multiple client cases efficiently. Willingness to Learn - Open to learning about new visa updates, holiday package offerings, policies, and tools. Organize Client Appointments and Meetings - Schedule consultations, bookings, and meetings with clients, ensuring timely communication and service delivery. Ensure Customer Satisfaction - Provide excellent customer service, resolving any issues or complaints related to holiday packages or travel arrangements. Monitor and Achieve KPIs - Track personal sales KPIs, ensuring goals for revenue, customer acquisition, and other relevant metrics are met.
Why Join Us?

Be part of a forward-thinking company where your ideas and contributions are valued. Opportunities for professional development and career progression within the company. Competitive Compensation: Attractive salary + incentives. Dynamic Team: Work with a passionate and experienced travel team.
Job Type: Full-time