Holiday Homes Client Account Manager (russian Speaker)
Dubai, United Arab Emirates
Job Description
Responsibilities: - Maintain contact with the clients to obtain feedback with product/service quality. - Assist clients in resolving issues and complains. - Build up great relationship with the client to facilitate increased revenue. - Monitor contract details to notify and assist with process of agreement renewal. - Reduce cancelation rate. - Liaise with other Head of Departments to discuss business plans necessary for enhancing sales performance. - Coordinate the customer service operations to ensure clients attended as per customer service standards. - Ensure compliance with company policies when carrying out job duties. Requirements:
- English & Russian language - fluent
- Proficient in MS Office
- Experience in the similar role in Holiday Homes sector
- Well-organized, detail-oriented, ability to multi-task with great follow-up skills
- Strong written and verbal communication skills
- New office in Dubai Hills
- UAE Visa/insurance
- Working schedule Monday-Saturday
- Free language courses (Arabic, English)
- Holiday Homes Management: 2 years (Required)
- Russian (Required)
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Job Detail
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Job IdJD1628976
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned