Job Description

Key Responsibilities:

System Implementation & Configuration

Configure and maintain HIS modules (Registration, EMR, Laboratory, Radiology, Pharmacy, Billing, etc.). Support new HIS implementation, upgrades, and customizations based on hospital needs. Collaborate with vendors and internal teams to ensure proper integration with third-party applications (PACS, LIS, ERP, etc.).
User Support & Training

Provide first-line support to hospital staff for HIS-related issues. Troubleshoot and resolve system errors, data issues, and workflow problems. Conduct user training and create user manuals and guides to improve system adoption.
System Administration

Manage user accounts, roles, and permissions within the HIS. Ensure data accuracy, confidentiality, and compliance with hospital policies. Monitor system performance and coordinate with IT team for maintenance.
Workflow Optimization & Process Improvement

Analyze current workflows and recommend system enhancements. Work with clinical and non-clinical departments to align HIS functionality with operational needs. Test new features and enhancements before deployment.
Reporting & Data Management

Generate periodic and ad-hoc reports for management and clinical teams. Ensure data integrity, completeness, and compliance with regulatory standards (JCI, ISO, Ministry of Health requirements).
Compliance & Security

Ensure HIS meets hospital and regulatory compliance (HIPAA, local MOH guidelines). Work with IT Security to maintain data protection and backup strategies.
Job Type: Full-time