Job Description

Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.
Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai?
Join us as a Healthcare Operations Manager, where you will lead daily clinical operations of a home healthcare facility, ensure full compliance, manage medical teams, and elevate service quality, shaping the future of Home Healthcare in a fast-scaling environment.
Come onboard and dedicate yourself to becoming #everydaybetter!
Why join us:

• Play a key role in shaping and running a fully compliant, high-performing home healthcare facility
• Lead medical teams and operational workflows in a fast-scaling, high-growth environment
• Work in a culture that values ownership, speed, continuous learning, and operational excellence
• Contribute directly to raising service quality, patient experience, and clinical reliability
• Join a mission-driven team building the future of Home Healthcare and clinic operations in the UAE

What we expect from you:

• Ensure full compliance with DHA, DOH, MOHAP, and UAE labor laws, including licensing, inspections, staff credentials, and regulatory documentation
• Own and manage the P&L for the healthcare facility/clinic, optimizing cost, efficiency, and contribution margins
• Lead daily clinic/home healthcare operations, ensuring smooth workflows, facility readiness, proper inventory/equipment, and a consistently high-quality patient experience
• Build, refine, and enforce SOPs, safety protocols, and operational standards across all healthcare services
• Oversee staff calendar, roster, and shift planning, ensuring balanced workload, labor compliance, and optimal coverage
• Coordinate with internal teams, including Operations, Compliance, Finance, and Customer Excellence, to ensure seamless service delivery
• Hire and develop medical and operational staff, including doctors, specialists, nutritionists, and nurses, to build a strong, compliant healthcare team

What we are looking for:

• Bachelor's degree in healthcare administration, management, operations management, or related fields
• 2-4 years of experience in clinic operations, healthcare facility management, home healthcare operations, or a similar regulated healthcare environment
• Strong understanding of DHA/DOH/MOHAP compliance, licensing, audits, and regulatory frameworks
• Excellent communication, stakeholder coordination, and problem-solving skills
• Ability to manage and improve P&L components, cost, efficiency, utilization, and service quality
• High ownership, disciplined execution, and ability to operate in a fast-paced, evolving environment
• Strong analytical skills and proficiency in Excel/Sheets
• A people-first mindset with a strong commitment to safety, quality, and patient care

PERKS OF BEING A PART of JUSTLIFE
Nothing would replace the start-up spirit, working with an evolving culture and fulfilling workplace! And, we offer you benefits like:
We care about you

• One-day extra vacation on your birthday with our JustHoliday!
• Free Justlife credits so you can enjoy our own services.
• Work reality escapes opportunities through team-building games, challenges, and many more activities.

We improve you

• Working with a great team and entrepreneurial spirit.
• Continuous learning with mentorship, coaching, on-the-job, and internal-external training.
• Never-ending growth and fast career development and internal career opportunities.
• A fair and objective Performance Management System.

We recognize you

• Ignition of the hero in you through our ''JustHeroes'' Reward and Recognition Program.
• Availability of company discounts and gift vouchers.
• A bonus for every successful Employee Referral.

ABOUT US
At Justlife, we envision a life without any chores that keep you from doing what you really want to.
Justlife is the region's leading super app for home services. We connect individual needs with on-demand services, through our innovative marketplace platform.
We helped digitalize the cleaning service industry in UAE, back in 2015, and have been expanding our services from home cleaning alone to serving all our customer's needs at home across the GCC. We now offer home cleaning, salon & spa at home, healthcare at home, maintenance & repairs, upholstery cleaning, pest control & disinfection, moving and packing, and car cleaning, and many more.
We built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar and Oman. With a team of 200+ full-timers and over 1000 service professionals, we pride ourselves in having created a culture that puts people first.
We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves.
Join the tribe and let's become #everydaybetter, together!
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