Head Waitress Or Head Waiter

Bahrain, Bahrain

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& Role:
The role is customer service oriented and responsible for the overall experience of the guests.

Manage the food and beverage service in a hospitality outlet or unit.
Responsible for the customers experience.
Coordinate all actions involving customers such as welcoming guests, ordering, delivering the food & beverages and supervise financial transactions.
Take drink & food orders, communicate specials, recommend items, and manage the overall care of our guests.
Responsible for timing food courses, and making sure the overall flow of the meal is proper.
Comfortable with the guests, presentable and friendly, while maintaining a professional attitude.
Able to recommend specialty cocktails and wines, and must be able to multi task while staying cool under all situations
Keeping the bar top stocked with everything guests may use
Taking inventory of bottles and related products
Verifying customers are of drinking age
Able to handle all manner of customers, even the difficult customers
Communicate professionally with customers and coworkers alike
Coordination for carrying plates and trays, although this can be a practiced skill for sure

Key Skills:

Additional Requirements:
Requirements and skills

Experience with serving and recommending alcoholic beverages is appreciated
Having knowledge of the general wine, beer, and alcoholic beverages the bar serves, to be able to make recommendations and answer questions
Flexible working hours, including weekends and evenings
Understanding of cocktails, wine, beer, other beverages and food pairings for beverage orders
A passion for wine, beer, and alcoholic beverages is helpful
Previous work experience in a similar role
Understanding of restaurant etiquette
Compliance with all licensing in the location - this may include a personal license to serve alcoholic beverages and Being of the legal age to handle liquor
High school or equivalent (Preferred)
Good physical condition to walk and stand during an entire shift
Presentable
Very good English

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