Job Description

Job Title:

Head Waiter

Location:

Mado Restaurant - Fujairah, UAE

Department:

Food & Beverage Service

Reports To:

Restaurant Manager / Floor Supervisor

Employment Type:

Full-Time

Job Summary:

Mado Restaurant in Fujairah is looking for a skilled and experienced

Head Waiter

to lead and support the front-of-house team in delivering an exceptional dining experience. The ideal candidate will have a strong background in customer service, team coordination, and restaurant operations. As a Head Waiter, you will play a key role in ensuring smooth floor operations, training staff, and upholding Mado's high service standards.

Key Responsibilities:

Supervise daily front-of-house operations and ensure smooth service flow. Greet and interact with guests in a professional and courteous manner. Coordinate table assignments and manage reservations in collaboration with the hostess. Train, guide, and support junior waitstaff to maintain service excellence. Monitor food quality, presentation, and timely delivery from the kitchen to the guests. Handle guest inquiries, feedback, or complaints with professionalism and tact. Ensure the dining area is always clean, organized, and well-presented. Assist in inventory checks for service items such as cutlery, menus, and tableware. Maintain communication between the kitchen, service, and management teams. Uphold hygiene, health, and safety regulations according to UAE standards.
Job Types: Full-time, Permanent, Contract
Contract length: 24 months

Pay: Up to AED4,000.00 per month