Job Description

Help AG is looking for a highly skilled Head of Solutions Architect will be responsible for leading the Solutions Architecture function, ensuring the design and delivery of cutting-edge IT and cybersecurity solutions that align with customer business needs and organizational strategy. This role requires a blend of strong technical expertise, pre-sales leadership, team management, and customer engagement. The individual will work closely with sales, delivery, and product teams to position the company as a trusted advisor, while driving innovation, scalability, and profitability through solutions architecture.

Responsibilities:

Lead, manage, and mentor a team of Solutions Architects and Pre-Sales Consultants. Define the strategic vision for the Solutions Architecture function and ensure alignment with organizational goals. Establish solution frameworks, reference architectures, and best practices across technology domains (Cloud, Cybersecurity, OT/IT Security, Network & Infrastructure, Applications). Support business growth by aligning technology roadmaps with customer needs and market trends. Build strong relationships with OEMs, vendors, and technology partners to stay updated on new products and innovations. Partner with the sales team to engage with clients, understand business requirements, and design tailored technical solutions. Lead the preparation of proposals, RFP responses, and presentations to senior stakeholders. Oversee Proof-of-Concepts (POCs) and solution demonstrations, ensuring successful validation and customer confidence. Identify opportunities for cross-selling and up-selling solutions across portfolios. Act as a trusted advisor to C-level executives, aligning solutions with business outcomes. Architect and validate complex, large-scale IT and cybersecurity solutions including cloud-native, hybrid, and on-premises environments. Drive enterprise-level architecture initiatives, ensuring secure, scalable, and compliant solution designs. Collaborate with technical teams to ensure proposed solutions can be delivered successfully and sustainably. Provide technical governance across solution design, ensuring alignment with frameworks such as NIST, CIS, Zero Trust, ISO27001, and IEC 62443 (for OT environments). Establish KPIs and metrics to evaluate the effectiveness of the Solutions Architect function. Provide oversight during project handover to delivery teams to ensure continuity and success. Support the creation of solution accelerators, reusable templates, and internal knowledge repositories. Continuously assess and improve solution design processes to enhance efficiency and quality.

Qualifications & Skills:

Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, or a related field. 12+ years of progressive experience in IT solutions architecture, with at least 5+ years in a leadership role. Proven track record of leading pre-sales and solution architecture teams within IT services, consulting, or cybersecurity organizations. Strong experience designing enterprise-grade solutions in one or more of the following areas:

+ Cybersecurity: SOC, SIEM, SOAR, EDR/XDR, PAM, IAM, Cloud Security.
+ Cloud & Infrastructure: Azure, AWS, GCP, hybrid cloud, data center modernization.
+ Networking & OT/IT Security: Firewalls, OT security, ICS/SCADA, Zero Trust architectures.
+ Applications & Data: Application security, DevSecOps, data protection, analytics.
Strong knowledge of architecture frameworks (TOGAF, Zachman, SABSA). Familiarity with compliance and regulatory standards: GDPR, NIST CSF, ISO 27001, PCI-DSS, IEC 62443. Hands-on understanding of cybersecurity tools, enterprise IT systems, and cloud platforms. Excellent understanding of integration between IT, OT, and Cloud technologies. TOGAF, SABSA, or equivalent enterprise architecture certification. Cloud certifications: AWS Solutions Architect Professional, Microsoft Azure Solutions Architect Expert, Google Cloud Professional Architect. Cybersecurity certifications: CISSP, CISM, CCSP, GICSP, or equivalent. Strong leadership and people management skills. Excellent communication, presentation, and stakeholder management capabilities. Ability to simplify complex technical concepts for business audiences. Strategic thinker with a customer-centric and consultative mindset.

Benefits:

Health insurance with one of the leading global providers for medical insurance. Career progression and growth through challenging projects and work. Employee engagement and wellness campaigns activities throughout the year. Excellent learning and development opportunities. Annual flight tickets to home country. Inclusive and diverse working environment. Flexible/Hybrid working environment. Open door policy.

About Us:

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.


Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.


Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity. With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.