Head Hostess Sand & Koal
Abu Dhabi, United Arab Emirates
Job Description
- During the opening, to ensure that the tabletop set up (flowers, candles, lamps) is set according to the restaurant's requirements.
- Ensure that all tabletop items are clean and in good repair.
- Relate with guests when they arrive and when they are leaving
- Thank clients for their patronage when they are leaving
- Communicate with guests while they wait for their drink and food orders.
- Ensure complete and consistent cleanliness of the hostess area
- Be available to answer calls and greet guests
- Provide assistance to servers with tallies at shift ends
- Supervise host book efficiently and oversee guests\' seating arrangements
- Handle guests amicably and with understanding whether they have reservations or not
- Make a great and impressive first impression on guests
- Schedule reservations for guests both in person and over the phone
- Communicate with supervisors or management on any issue related to guests.
- Handle all cases related to guests courteously and professionally
- Attend communication meetings, briefings, and training sessions as required by the Restaurant Manager, Training Manager, and Food and Beverage Manager.
- To keep the uniform neat and clean and ensure personal grooming and hygiene are in line with standards set by Emirates Palace Mandarin Oriental.
- Any other duties that may be assigned to you from time to time like your supervisor or manager directed.
- Excellent communication skills
- Bachelor's or Higher Educational Diploma
- Previous resort experience in the same role is a must
- Additional language will be a big benefit
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Mandarin Oriental Hotel Group
8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong
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Job Detail
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Job IdJD1734341
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned