Head Hostess

Dubai, United Arab Emirates

Job Description

Head Hostess
Location: Dubai, UAE
Reporting to: Restaurant Manager
About the Role:
The Head Hostess is the first point of contact for our guests and sets the tone for their entire experience. You will lead the host team, manage reservations, and coordinate seating to ensure smooth service and maximum table turnover.
Key Responsibilities:

  • Greet guests warmly and manage the reservation book via phone and online systems.
  • Manage the seating chart and table rotation to optimize guest flow and server sections.
  • Lead, train, and schedule the hostess team.
  • Handle guest inquiries and manage waiting lists during busy periods professionally.
  • Coordinate with the Restaurant Manager and service team on special requests, events, and large bookings.
  • Maintain the cleanliness and organization of the reception area.
Requirements:
  • Proven experience as a Head Hostess or Senior Host in a high-end restaurant.
  • Exceptional communication, customer service, and organizational skills.
  • Pleasant, professional, and well-groomed appearance.
  • Ability to remain calm and courteous under pressure.
  • Proficiency in reservation software (e.g., OpenTable, ResDiary).
  • Fluency in English; additional languages are highly desirable.

Skills Required

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Job Detail

  • Job Id
    JD2036580
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned