Report directly to the Reception Manager and oversee the Host Team.
Drive cover targets and incentives, actively pushing the team to meet set goals.
Oversee high-volume service periods, ensuring guests are greeted, seated efficiently, and receive outstanding service.
Develop an in-depth understanding of booking systems such as SevenRooms and OpenTable, ensuring all reservations are handled smoothly.
Train and mentor the Host Team, ensuring consistency in service delivery.
Be the point of escalation for any guest-related concerns, resolving them in a professional and efficient manner.
Monitor the flow of walk-ins and reservations, ensuring maximum table optimization while maintaining service quality.
Health Happiness
Regular team sessions to promote team work and wellness
Bespoke staff food menu designed by all our head chefs
EAP scheme
Progression
Bespoke development journey's for all our team
Development academies to support the progression and development of our team
Extras
Employee discount when dining at our Tattu restaurants
After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu restaurants
Employee of the month award
Work Visa Medical Insurance
Return tickets to home country (annually)
* 2 days off weekly
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