Job Description

Location: Dubai, Al Barsha

Clinic Schedule: Sunday to Thursday, 9am - 5pm (Friday OFF)

Type: Full time

About the Role

We are seeking a dedicated and detail-oriented Head Front Desk to join our modern dental clinic in Dubai. The ideal candidate will ensure smooth front desk operations, manage patient communication, and provide an excellent experience for our international clientele.

Key Responsibilities

Supervise and manage the daily front desk operations of the clinic

Welcome and assist patients, ensuring a smooth check-in and check-out process

Manage appointment scheduling and confirmation using clinic software and Google Calendar

Keep patient records, payments, and lab expenses updated in Google Sheets

Send daily reminders to patients and laboratory for appointments and deliveries

Provide translation support for French-speaking patients with English-speaking dentists

Coordinate with the clinic driver for airport pickups, drop-offs, and hotel-to-clinic transport

Liaise with the dental laboratory to track prosthetic work (veneers, crowns, etc.) and ensure timely delivery

Ensure all patient inquiries are answered promptly (no unanswered client)

Maintain a professional and welcoming environment at all times

Requirements

Fluency in French and English (spoken and written); Arabic is an advantage

Minimum 3 years of experience as a receptionist, front desk agent, or administrative officer in a medical or dental clinic

Strong organizational skills, accuracy, and attention to detail

Proficiency with Google Workspace (Sheets, Calendar, Drive), WhatsApp Business, and clinic management software (Bestosys or similar)

Positive attitude, excellent communication, and customer service skills

Ability to work independently, manage priorities, and handle international patients with professionalism

Application

If you do not think you have the capacity, discipline, and dedication required for this role, please do not apply. We need someone very reliable, committed, and meticulous.

Type d'emploi : Temps plein

Remuneration: a partir de AED6?000,00 par mois

Capacite a faire le trajet ou a demenager:

Dubai: Faire le trajet sans probleme ou prevoir un demenagement avant de prendre son poste (Requis)
Question(s) de preselection:

Quel age avez vous? Are you ready to start immediately ? What are your salary expectations?
Experience:

Administratif officer/receptionist : 3ans (Requis)
Langue:

Anglais (Requis) Francais (Requis)
Lieu:

* Dubai (Requis)