Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.Al Rostamani International Exchange is a leader in providing currency exchange and international remittance services in the UAE. It is an ISO 9001:2000 certified company having a wide range of products and services catering to all income groups for both nationals and expatriates.Job PurposeImprove efficiency/productivity and reduce risk profile by improving policies, SOPs and controls on business processes.Job Responsibilities

• Participate in the formulation of the central operation strategy and finalization of targets / Budgets.
• Design and implement centralised process hub to streamline and rationalize business process
• Operate control self-assessment to test efficiency of controls and their effective implementations
• Design and implement quality policy and business process to drive a culture of continuous improvement
• Measure and reduce risk footprint by superior process design
• Drive improvement in productivity and efficiency in the back office and branch support.
• Manage and reduce cost to support business process by use of such as automation, offshoring, and BPO techniques
• Manage and maintain adherence to regulatory and legal requirements operated by Central Operations.
• Drive customer satisfaction initiatives
• Design and implement project management office process to ensure business projects are managed and support stakeholders in effective decision making
• Liaison and maintain relations with relevant Stakeholders / vendors / partners involved in Central Operation and Business projects
• Support projects with implementation in consultation with respective project owner

Job RequirementsQualifications

• Bachelor\'s Degree with MBA

Experience

• Minimum 10 years\' experience in a financial organization or a well reputed bank

Knowledge & Skills

• Ability to manage multi-cultural mix in the organization
• Leadership & Management
• Incident/Problem Management
• Change Management
• Project Management
• Open to direction and Collaborative work style and commitment to get the job done
• Ability to challenge and debate issues of importance to the organization
• Ability to look at situations from several points of view and suggest solutions and workarounds
• Persuasive with details and facts
• Delegate responsibilities effectively
• Working in a diverse environment
• Interpersonal Communications skills
• Technical & Analytical Skills
• Resources Planning & Management
• Documentation, Communication and reporting skills

At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.

Al Rostamani Group