Job Description

The Head Barista is responsible for preparing and serving a variety of hot and cold beverages, maintaining a clean and welcoming cafe environment, and delivering exceptional customer service. This role requires attention to detail, a passion for coffee and hospitality, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

Beverage Preparation:

Prepare and serve a range of specialty coffee, tea, and other beverages according to standardized recipes. Operate espresso machines, grinders, blenders, and other equipment. Experiment with latte art and improve presentation skills.

Customer Service:

Greet customers warmly and create a positive experience. Take accurate orders and answer questions about menu items. Handle customer complaints and resolve issues promptly and professionally.

Cash Handling:

Operate the cash register, process payments, and provide accurate change. Maintain accountability for cash and transactions during shifts.

Inventory and Supplies:

Monitor stock levels of coffee beans, syrups, milk, and other supplies. Restock items as needed and inform the manager of low inventory. Assist in receiving and organizing stock deliveries.

Cleanliness and Hygiene:

Maintain a clean and organized workstation at all times. Clean equipment, utensils, and cafe seating areas regularly. Adhere to health and safety standards for food handling and sanitation.

Team Collaboration:

Work closely with teammates to ensure smooth operations. Support colleagues during busy shifts by multitasking effectively. Communicate openly about tasks and customer needs.

Menu Knowledge:

Stay informed about menu changes, seasonal offerings, and promotions. Make recommendations based on customer preferences and dietary needs.

Qualifications and Skills:

Education and Experience:

High school diploma or equivalent. Previous experience in a coffee shop or food service is preferred but not required.

Technical Skills:

Basic knowledge of coffee brewing techniques and equipment operation. Familiarity with point-of-sale (POS) systems is a plus.

Soft Skills:

Excellent communication and interpersonal skills. Strong attention to detail and time management abilities. Ability to work under pressure in a fast-paced environment.

Physical Requirements:

Ability to stand for long periods.
Job Types: Full-time, Permanent

Pay: AED3,500.00 - AED4,000.00 per month

Experience:

* Head Barista: 2 years (Required)