Job Description

Job description Job description

• Perform hair straightening, cutting, trimming and blow drying activities .
• Produces desired effect by coloring, highlighting, bleaching, dyeing and tinting hair.
• Shape and trim wigs and extensions according to each client's specific instructions and Provide clients with hair treatments such as Kerastase, Keratin, Botox.
• Respect Punctuality and follow the schedule in order to ensure prompt attendance to appointments and perform meticulous services within the appropriate time assigned for each service.
• Analyses the hair for its capacity to respond to the application of chemicals without adverse effects, taking account of hair length, type, condition, and previous treatments.
• Examine and evaluate Hair condition and appearance by conducting client consultation using the appropriate form to identify any allergies/ health issues before performing a service and to provide proper advice for hair care needs.
• Recommend and provide treatment upon assessing hair and scalp condition; and perform hair style consultation in order to assist clients regarding the type of hairstyle and treatment suitable for them.
• Comply with all safety procedures and techniques for performing hair services and maintain high sterilization standards and hygiene according to the law and the health and safety regulations.
• Ensure complete knowledge and understanding of all services and products while enlightening guest in these areas.
• Actively promote and up sell the treatments, services and retail, as well as the newsletter promotions.
• Perform inventory and restocking assignments in work stations.
• Provide accurate, appropriate and immediate responses to all requests and complaints by guests ensuring complete customer satisfaction.
• Maintain professional and courteous behavior to all clients and demonstrate proper greeting and assistance.
• Sustain existing client records and aim at building potential customer database.
• Report to Supervisor/ team Leader regarding any occurrences involving damaged equipment/ incidents in the spa.
• Follows SOP's for quality service and municipality regulations.
• Attend and participate in continuous education and training in order to follow new trends and techniques.