Manage day-to-day gym/club operations.
Ensure the facility is operating efficiently and in accordance with company standards.
Implement and enforce policies and procedures to maintain a consistent experience.
Develop and manage budgets.
Monitor financial performance, including revenue, expenses, and profitability.
Implement strategies to increase revenue and reduce costs
Assist HR for recruit, hire, and train staff.
Provide leadership and direction to ensure a positive and productive work environment.
Conduct performance reviews and address any personnel issues.
Collaborate with the marketing team to develop and implement effective marketing strategies.
Oversee sales efforts and ensure targets are met.
Analyze market trends and competitor activities to identify opportunities.
Foster customer-centric culture.
Address customer inquiries, concerns, and feedback promptly.
Implement initiatives to enhance the overall member experience.
Ensure compliance with health and safety regulations at all locations.
Stay informed about industry regulations and make necessary adjustments to operations.
Implement policies to maintain a safe and secure environment for members and staff.
Oversee club revenue streams in memberships, club offerings and services.
Drive revenue in membership sales, personal training and group training.
Contribute to new location openings including PR, equipment layout, signage, and staff training and development.
Requirements:
Bachelor's degree in Business Administration, Sports Management, or a related field.
10 years of progressive experience in health club or fitness management, with proven track record of success.
Strong leadership skills with the ability to motivate and inspire a diverse team.
Financial acumen, with experience in budget development, financial analysis, and cost control.
Excellent communication skills, both verbal and written (Arabic)
Customer-focused mindset with commitment to delivering exceptional service.
Knowledge of industry trends, equipment, and services.
Ability to adapt to changing circumstances and implement innovative strategies.
Must have UAE Driving license
Job Type: Full-time
License/Certification:
* UAE Driving License (Required)
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