Guest Services Agent
Abu Dhabi, AZ, AE, United Arab Emirates
Job Description
Company Description
Our ultra-luxurious suites located on Club Floors, embrace our guests in a world of plush comforts and discerning style. You get a feeling of total exhilaration as you relax at Oaks Liwa Executive Suites serviced apartments Abu Dhabi all the five star services at your fingertips.
Provide excellent guest service, including efficient check-in/check-out, reservations, and a welcoming experience Manage guest inquiries, requests, and complaints professionally and timely Process payments, post charges, and coordinate with other departments to ensure guest satisfaction Maintain knowledge of room rates, promotions, and local attractions Follow safety and security procedures while providing concierge-level service
Qualifications
Preferably Male with pleasant personality with professional appearance and high integrity Minimum 3 years' experience in hotel front office operations Excellent customer service skills; ability to remain calm under pressure Fluency in English required; Arabic language skills a plus Proficiency in MS Office and property management systems (Wishnet PMS preferred) Flexibility to work various shifts, including weekends and holidays Strong communication, teamwork, and adaptability skills
Additional Information
Male Guest-oriented mindset Attention to detail Team player Adaptability Conflict resolution * Organizational skills
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Job Detail
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Job IdJD1967188
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned