Guest Service Representative
Dubai, United Arab Emirates
Job Description
1.1 Ensures incoming guests are given the highest possible personal service. 1.2 Maintains effective communication with all related departments to ensure smooth service delivery. 1.3 Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. 1.4 Greets guests on their arrival ensuring they feel expected and welcome. 1.5 Ensures the guest receives the accommodation he/she is expecting. 1.6 Maintains an up-to-date knowledge of hotel and local services and supply information respond to guest queries. 1.7 Deals swiftly, efficiently, and sensitively to guest complaints and follows through. 1.8 Maintains awareness of guest profile through the PROTEL guest history. 1.9 Using computerized Front Office systems, process accounts from check-in through to checkout, ensuring accurate posting of food and beverage and ancillary charges.
Gender : Male
Qualification : Any Graduate
Nationality : Any
Experience : 4-5 Years
No. of Vacancies :
Gender : Male
Qualification : Any Graduate
Nationality : Any
Experience : 4-5 Years
No. of Vacancies :
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Job Detail
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Job IdJD1430934
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned