Job Description

Summary


About Hyatt Regency Oryx Doha:


Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.


The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha's business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.


About the role:


We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests' stay free from stress and filled with success.


As Guest Service Officer - Club Olympus you will be creating a welcoming experience for our guests through helpful and exceptional service: greeting the guests when they arrive at the Club Olympus, assisting them with the registration, processing payments and responding to the guests' inquiries. In this position you will be proactively resolving service-related concerns and providing appropriate follow up. This role gives opportunity for casual conversation and has a direct impact on creating signature experience.


Qualifications


What we are looking for:


Relevant degree or diploma in Hospitality or Tourism management


Exceptional interpersonal skills showing care and the ability to connect and care for our guests


International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments


Desire to constantly learn and ambition to grow


Ability to work under pressure


Excellent English



What we are offering:


Competitive tax free salary and benefits


Opportunities for career growth within the global company


Discounted rooms at Hyatt wordwide