Guest Service Agents Aviation
Abu Dhabi, United Arab Emirates
Job Description
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE\xe2\x80\x99s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for a Guest Service Agent for the Aviation division. The candidate is to be based out of Abu Dhabi, UAE.
- Provide excellent customer service to the passengers
- Assist passengers throughout the check-in process
- Extremely well-groomed attire
- Being well informed about any information that might be useful to the customer during the journey. (weather conditions, traffic in the neighborhood, news etc.)
- Manage passenger baggage check-in as required
- Report any problems/concerns with the check-in process to the team leader.
- Assist passengers as needed through arrival and check-in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers, and passengers needing wheelchair assistance
- Minimum English Language Level 4 (as per Transguard English standards).
- Fluent in speaking, reading, and writing English. Additional languages German, Arabic, Hindi, Chinese, French-speaking would be an advantage.
- Ability to work in a team,
- Minimum 1 year of customer service experience.
- Minimum 1 years of aviation ground operation experience.
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Job Detail
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Job IdJD1499664
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned