Guest Service Agent/front Desk
Manama, B13, BH, Bahrain
Job Description
Swiss-Belhotel Seef is seeking a dynamic and service-oriented Front Office Agent to join our team. If you have a passion for hospitality and guest service excellence, we invite you to apply!
Key Responsibilities
Greet and register guests with courtesy and professionalism Fluent in English; fluency in Arabic is an advantage Handle check-ins, check-outs, and guest folios in line with hotel procedures Manage room inventory and coordinate with Housekeeping for efficient room allocation Resolve guest queries and disputes with promptness and professionalism Promote SBEC membership and assist with enrolment and benefits Ensure compliance with hotel policies, safety, and fire regulations Support site inspections, inventory tasks, and other assignments as directed
Qualifications & Experience
Diploma or Degree in Hotel Management is an advantage Minimum 1 year experience in a similar role OR 2+ years in customer service Strong interpersonal, communication, and sales skills Proficient in Microsoft Office and Property Management Systems (PMS) Knowledge of basic accounting. High attention to detail and ability to multitask under pressure
What We Offer
Competitive salary and benefits Professional development and training opportunities A vibrant, multicultural work environment
Job Type: Full-time
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Job Detail
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Job IdJD2220073
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationManama, B13, BH, Bahrain
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EducationNot mentioned