Guest Service Agent Job in Flora Hospitality

Guest Service Agent

Dubai, DU, AE, United Arab Emirates

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Job Description

Duties & Responsibilities:

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with guests.
Job Type: Full-time

Pay: AED1,400.00 per month

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