Guest Service Agent Job in SALAMA KHALFAN JEWELLERY

Guest Service Agent

Dubai, DU, AE, United Arab Emirates

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Job Description

Responsibilities:

Greet and welcome guests with a friendly and professional demeanor Assist guests with check-in and check-out procedures Handle guest inquiries, requests, and complaints promptly and courteously Provide information about our services, facilities, and local attractions Manage reservations and room assignments Answer phone calls and direct them to the appropriate department Maintain a clean and organized reception area

Requirements:

Fluency in Arabic and English (spoken and written) Previous experience in a customer-facing role, preferably in the hospitality industry Strong communication and interpersonal skills Excellent organizational and multitasking abilities Proficiency in computer systems and reservation software Ability to work effectively in a fast-paced environment Flexibility to work in shifts, including evenings, weekends, and holidays
Job Type: Full-time

Pay: AED1,600.00 - AED1,900.00 per month

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