Guest Service Agent (arabic Speaker)
Al-Wakrah, Qatar
Job Description
Company Description
Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest\xe2\x80\x99s account upon completion of their stay.
You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest\xe2\x80\x99s account upon completion of their stay.
You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
Qualifications
A strong focus on customer service- Prior experience in hotel front office operations
- Excellent communication skills; fluency in English and Arabic is required
- Be able to work shifts, weekends and public holidays
- Computer skills in Ms Office; experience with OPERA is required
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Job Detail
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Job IdJD1536403
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAl-Wakrah, Qatar
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EducationNot mentioned