Job Description

Job Title:

Guest Service Agent

Company:

Jannah Hotels & Resorts

Location:

Abu Dhabi, United Arab Emirates (On-site)

Employment Type:

Full-time

:

Jannah Hotels & Resorts is seeking a dedicated and service-oriented

Guest Service Agent

to join our Front Office team in Abu Dhabi. The ideal candidate will play a key role in delivering warm, efficient, and professional service to all guests, ensuring a memorable stay from arrival to departure.

Key Responsibilities:

Welcome guests and handle check-in and check-out procedures Assist guests with inquiries, requests, and hotel information Coordinate with internal departments to ensure smooth operations Resolve guest concerns professionally and promptly Maintain accurate records, handle payments, and update guest profiles Uphold high hospitality standards at all times

Must-Have Requirements:

You must be

locally available in the UAE

and able to attend a

face-to-face interview in Abu Dhabi

Minimum

2 years of hotel experience

in a

4- or 5-star property

Able to

join immediately

(or with very short notice) Strong communication and customer service skills Ability to work under pressure and in a fast-paced environment

Preferred:

Experience with Opera or similar PMS Additional languages (Arabic or others) is a plus
If you meet the above criteria, please apply -- we would love to hear from you!

Job Type: Full-time

Pay: AED1,600.00 - AED2,200.00 per month

Application Question(s):

You must be locally available in the UAE and able to attend a face-to-face interview in Abu Dhabi Minimum 2 years of hotel experience in a 4- or 5-star property Able to join immediately (or with very short notice) * Experience with Opera or similar PMS