Reliable and engaging. As a Guest Relations Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.
What is in it for you?
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Duties include but not limited to:
Ensure service provided to the guest is exceptional.
Anticipate guest needs and solve any issues that may arise.
Analyze guest feedback while highlighting areas to improve.
Build good relationships with guests to gain their loyalty.
Your experience and skills include:
Excellent interpersonal and communication skills
Strong presentation skills
Attention to details
Related hotel experience
Multitasking abilities
Excellent negotiation skills
Knowledge of related computer systems
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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