Guest Relations Executive
Dubai, United Arab Emirates
Job Description
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- Welcome executive Guests on arrival and assist them during their stay dealing efficiently with inquiries and any complaints.
- Provide personalized assistance and anticipate guest needs throughout their stay, ensuring their comfort and satisfaction.
- Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
- Handling guest complaints and concerns in an efficient and timely manner.
- Providing information regarding the Hotel, town attractions, activities etc.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Give proper and complete handover to the next shift
- Should be able to handle all guests without bias or prejudice.
- Adhere to strict staff grooming and hygiene standards.
- Education: Minimum Bachelor\xe2\x80\x99s Degree or Diploma.
- Minimum 5 years of prior experience in Hotel Industry.
- Positive attitude and outgoing personality is essential.
- Personable, enthusiastic, self-motivated and able to work independently.
- Observant, discriminating and detail-oriented
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Dubai: Reliably commute or planning to relocate before starting work (Required)
- Can you join Immediately?
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Job Detail
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Job IdJD1596271
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned