Job Description

We're Hiring! Guest Relations Officer

Join our team at

Crescent Holiday Homes

, where hospitality meets excellence. We are looking for a dynamic, motivated, and professional

Guest Relations Officer

with a background in hospitality management to help us deliver exceptional guest experiences and grow our portfolio.

About the Role:

As the Guest Relations Officer, you will be the first point of contact for our guests across

Airbnb, Booking.com, and other booking platforms

. You will handle guest communications, coordinate check-ins and check-outs, and ensure a smooth and memorable stay. You will also contribute to business growth by onboarding new properties under Crescent Holiday Homes management.

Key Responsibilities:

Manage guest inquiries and communication across Airbnb, Booking.com, and other platforms. Monitor, update, and optimize pricing strategies for occupancy and revenue. Coordinate with operations teams to manage check-ins and check-outs. Ensure guest satisfaction through prompt, professional, and friendly service. Source and onboard new holiday homes by working with property owners. Keep listings updated and attractive across all platforms.

Requirements:

Bachelor's degree in Hospitality, Business, or related field. 1-2 years of experience in hospitality, holiday home management, or customer service. Excellent communication and interpersonal skills. Strong multitasking and problem-solving abilities. Knowledge of Airbnb, Booking.com, or holiday home management systems. Positive, energetic, and self-driven personality.

UAE driving license and access to a car or motorcycle (mandatory).

Salary: 3,000 AED to 3,500 AED

How to Apply:

Send your CV and a brief cover letter to

jobs@cre.ae

with the subject line: Guest Relations Officer Application.

Apply today and grow with Crescent Holiday Homes!

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month

Application Question(s):

Do you own a driving license or motor cycle?
Education:

High school or equivalent (Preferred)
Experience:

Holiday Homes: 1 year (Preferred) hospitality: 1 year (Preferred)
License/Certification:

Driving License (Preferred)
Location:

* Dubai (Required)