Job Description

Guest Experience Expert - JW Marriott Marquis Hotel Dubai - Dubai, UAE
Position Overview
JW Marriott Marquis Hotel Dubai is seeking a Guest Experience Expert to support front desk and guest-facing operations while ensuring a smooth and welcoming stay for every guest. This role plays a key part in delivering consistent service standards across the hotel and supporting memorable guest experiences in a fast-paced luxury hospitality environment in Dubai.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 4000-5500 per month (market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Handle guest check-in and check-out processes efficiently
Respond to guest requests, inquiries, and service needs throughout the stay
Coordinate with housekeeping, bell services, and other departments to resolve guest issues
Prepare and complete operational reports and shift documentation
Share hotel services and local area information with guests
Ensure compliance with safety, security, and service quality standards
Maintain professional appearance, communication, and conduct at all times
Ideal Profile
High school diploma or equivalent
At least 1 year of experience in guest services or front desk operations
Strong communication and interpersonal skills
Ability to work on feet for extended periods and handle multiple tasks
Customer-focused mindset with attention to service excellence
Why Join Us
Work at one of the most iconic luxury hotels in Dubai
Access to structured training and career development programs
Competitive salary with accommodation, meals, transport, and benefits
Opportunity to grow within a globally recognized hospitality brand
About the Company
Marriott International is a global hospitality leader with a strong commitment to service excellence, diversity, and professional growth. JW Marriott Marquis Hotel Dubai offers associates the opportunity to build a rewarding career while contributing to exceptional guest experiences in a world-class luxury setting.
Job Title Guest Experience Expert - JW Marriott Marquis Hotel Dubai - Dubai, UAE
Guest Experience Expert - JW Marriott Marquis Hotel Dubai - Dubai, UAE
Position Overview
JW Marriott Marquis Hotel Dubai is seeking a Guest Experience Expert to support front desk and guest-facing operations while ensuring a smooth and welcoming stay for every guest. This role plays a key part in delivering consistent service standards across the hotel and supporting memorable guest experiences in a fast-paced luxury hospitality environment in Dubai.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 4000-5500 per month (market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Handle guest check-in and check-out processes efficiently
Respond to guest requests, inquiries, and service needs throughout the stay
Coordinate with housekeeping, bell services, and other departments to resolve guest issues
Prepare and complete operational reports and shift documentation
Share hotel services and local area information with guests
Ensure compliance with safety, security, and service quality standards
Maintain professional appearance, communication, and conduct at all times
Ideal Profile
High school diploma or equivalent
At least 1 year of experience in guest services or front desk operations
Strong communication and interpersonal skills
Ability to work on feet for extended periods and handle multiple tasks
Customer-focused mindset with attention to service excellence
Why Join Us
Work at one of the most iconic luxury hotels in Dubai
Access to structured training and career development programs
Competitive salary with accommodation, meals, transport, and benefits
Opportunity to grow within a globally recognized hospitality brand
About the Company
Marriott International is a global hospitality leader with a strong commitment to service excellence, diversity, and professional growth. JW Marriott Marquis Hotel Dubai offers associates the opportunity to build a rewarding career while contributing to exceptional guest experiences in a world-class luxury setting.
Post Details
Job Start Date
Salary from 4000.00
Salary to 5500.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required