Guest Experience Agent (f/m)
Job Description
Previous Guest Relations experience in a luxury service environment
Well spoken and attention to the highest grooming standards
English and other European languages are an advantage
Strong skills in using Microsoft Office and other systems (Outlook, Word, Powerpoint, Excel, Opera, Opera Cloud, PMS, Message box, Anantara App)
Required to work independently.
Able to balance workload between administrative tasks and guest interaction on a luxury level (e.g. pre-arrival arrangements and guest communication, arrival amenity preparation, coordinating special occasion experiences, receiving guest feedback through direct contact and courtesy calls and more)
Reporting to a Guest Experience Manager and working closely with Butlers.
Able to support Reception tasks when needed.
Profil recherche
College diploma in hotel management or related field Previous experience in Front Office or Guest Services Luxury hotel experience is must Good Communication skills Experience with Front Office Systems
For all applications, please forward your updated CV
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Job Type: Contract
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Job Detail
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Job IdJD2018575
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned