Job Description

Manages the relationship between clients and sales teams. Ensures a unique client experience and achieves business goals by using effective sales strategies and CRM activities. Ensures store operational procedures run smoothly and efficiently. Manage and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches; Develop and implement business action plans to enhance sales for each product category and client tier segment; Performance and Talent Management Build a talent pipeline through networking and competitive shopping; Ensure a consistent and branded onboarding experience for all new hires; Manage the allocation of staff resources and scheduling to effectively drive sales and ensure customer service; Manage the achievement of business objectives, by utilizing a top client strategy to retain and develop high potential clients; Ensure the development, implementation and execution of company CRM initiatives by providing action plans to the team; Ensure timely submission of accounts payable invoices and cash disbursement polices; Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees; Support and maintain visual merchandising standards set by the WW headquarters; Responsible for ensuring an effective staff schedule according to the traffic trends; Minimum of 4 years of sales management experience in retail, luxury retail, or service related industry; Bachelor's Degree in a related field is preferred; Advanced English Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business; Proven ability to drive positive customer experiences that build loyalty and deliver measurable results; Ability to manage competing priorities in a fast-paced environment; Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook; Industry awareness and strong business acumen; Strong verbal and written communication skills and excellent organizational skills; Passion for the Fashion Industry; Flexibility to work a retail schedule, which will include evenings, weekends and holidays; Entrepreneurial spirit; Sales and Client focused; Developing/coaching others; Leading by example; Relationship builder; Effective communicator;

Skills Required