Job Description

Key Responsibilities:

Stay updated on industry trends and ensure all activities comply with current industry standards. Maintain client satisfaction by providing prompt and efficient responses to any inquiries or challenges. Create a safe and positive working environment for the team and assign tasks to ensure all duties are covered. Greet customers/students warmly and professionally upon arrival, offering assistance as needed. Address customer/student questions and forward any complex issues to superiors when necessary. Guide customers/students around the academy and help them familiarize themselves with the layout. Monitor waiting areas, ensuring that idle instructors are accounted for and maintain professionalism. Report any incidents or irregularities directly to management to ensure proper action is taken. Manage crowd control at the beginning of classes, particularly in busy areas like the DTS (Driver Training Section). Inspect training vehicles for cleanliness and report any issues related to dirty or improperly parked cars. Monitor instructors during training sessions and report any unprofessional behavior or inactivity. Identify and report any prohibited actions taking place on the ground. Coordinate the movement of cars on the training ground to ensure smooth operations and avoid traffic issues. Conduct regular spot checks to ensure everything on the ground is running efficiently and safely. Ensure compliance with all health, safety, and quality standards on site. Assist with any other tasks as requested by management to support the smooth operation of the academy.

Requirements:

High school diploma or equivalent (higher education or training in relevant fields is a plus). Excellent communication and problem-solving skills. Computer Literate ( basic Microsoft office) Strong leadership and organizational abilities. Ability to remain calm and efficient under pressure. Ability to work in a team environment and handle customer inquiries professionally. A keen eye for detail and a proactive approach to reporting issues. Ability to move and assist with manual tasks when required (e.g., car movement, checking cleanliness). Flexible with working hours, including evenings, weekends, and holidays, as needed.
Job Type: Full-time

Pay: From QAR1,800.00 per month