Designs, builds, and maintains our social media presence.
Identifies trends and insights and optimizes content and performance based on the insights.
Collaborates with internal teams to create social media posts, reels and optimize user experience.
Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
Collaborates with agencies and other vendor partners.
Evaluates emerging technologies.
Provides thought leadership and perspective for adoption where appropriate.
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