Job Description

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you're joining a team with possibilities that literally span the world--from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
" Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"
Company: MER FedEx Express Intl BV DXB
City:
Dubai
Scheduled Weekly Hours: 48
Worker Type: Regular
Posting Start Date 5-Sept-2025
Posting Close Date: 11-Sept-2025
Job Family: FXE-MEISA: Manager Operations
Position Summary:
"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"
GPN Manager Operations - Dubai
Location: Dubai, United Arab Emirates
Are you a results-driven and experienced Manager Operations with a deep understanding of the courier and logistics industry? Do you thrive on optimizing processes, leading high-performing teams, and ensuring seamless operations in a fast-paced environment? We're looking for a dedicated and experienced management professional to join our team in Dubai and contribute to the future of logistics.
The Role:
As the Manager Operations, you will be responsible for the end-to-end management of our courier operations. This is a hands-on role where you will manage resources, departments, and teams to ensure that operational goals are met consistently and efficiently. Your responsibilities may span across different functions within the country, including managing a 24/7 hub.
Key Responsibilities:

• Lead and develop a team to ensure all activities are aligned with company goals, regulatory standards, and service level agreements (SLAs).
• Oversee daily operations to ensure all processes and procedures are executed promptly and consistently.
• Manage the full logistics cycle, including CLH connectivity and a strong understanding of SGHA processes for booking, retrieval, and handling of courier, freight, and dangerous goods (DG).
• Handle vendor relationships and negotiations to ensure cost-effective and reliable services.
• Act as the primary liaison with local authorities, including customs, police, and airport authorities, to facilitate smooth operations and ensure compliance.
• Oversee shuttle and truck logistics as well as security sealing processes to maintain the integrity of shipments.
• Manage a 24/7 hub operation, which requires flexibility to work shifts, including nights and weekends as needed.

What you bring:
Experience:

• A bachelor's degree in logistics, supply chain management, or a related field.
• A minimum of 5 years of proven experience in a similar operational leadership role within the logistics, courier, or transportation industry.
• Extensive experience managing a large-scale hub or warehouse environment.
• Demonstrated experience in vendor management, people management, and team scheduling.
• Previous experience dealing with local authorities and a strong understanding of customs procedures.

Required skills:

• A comprehensive understanding of warehouse management systems (WMS).
• Excellent leadership, communication, and problem-solving skills.
• Fluency in both written and spoken English is essential.
• Knowledge of local customs regulations and airport logistics is highly desirable.

This position is open to UAE Nationals only.
Why join us?
At FedEx, we believe in People-First, Performance-Driven leadership. We foster a culture where we:

• Care for each other: We build a safe, respectful, and inclusive workplace.
• Commit to do good: We champion sustainability and social responsibility.
• Own outstanding: We deliver exceptional quality in everything we do.
• Drive results: We translate strategy into tangible business success.
• Create what's next: We innovate today for tomorrow's challenges.

T
his is more than just a job--it's a mission to shape the future of logistics. If you are a trailblazer in operational leadership, passionate about empowering people and building high-performance teams, we want to hear from you.
Ready to make your mark? Apply now and join a global movement.
Leadership Skills;Planning & Organizing Skills;Judgement & Decision Making Skills;Presentation Skills;Analytical Skills

Skills Required