Job Description

Job Title Global Immigration Specialist

Description

Job Title: Global Immigration Specialist (Dubai)

Department: Operations - EOR

Location: Remote - Dubai

POSITION SUMMARY

We are looking for a Global Immigration Specialist to join our growing Immigration team for the Middle East & Africa (MEA). This full-time position will be responsible for helping our corporate clients and their employees secure the necessary work and resident permits in different countries across the globe, with a particular focus in the Middle East & Africa region. This individual will be based out of our Dubai office and report to the Global Immigration Manager for MEA.

RESPONSIBILITIES

• Support immigration casework from start to finish, including case assessment, documentation collection, case submission, and monitoring progress until case completion
• Facilitate the assessment of new candidates as presented for eligibility for sponsorship and ensure accuracy of information submitted
• Act as liaison between candidates and in-country partners or governmental authorities, providing continuous support and coordination to keep the immigration process moving
• Provide informed advice to clients on applicable rules and regulations in each different global market such that their local business needs are met in a compliant fashion
• Guide clients and candidates on relevant immigration policies that will affect them, and set expectations on process and timeline
• Manage the full life cycle of immigration needs of each supported candidate by ensuring appropriate record keeping, monitoring visa expiry dates, and pro-actively alerting the client with adequate notice
• Collaborate closely with the Client and Employee Experience teams and other third-party service providers to ensure smooth onboarding of new foreign hires
• Drive client satisfaction and retention with sincerity and passion, and approach trouble-shooting as an opportunity to establish integrity and value
• Unrelenting willingness to meet committed timelines, including influencing global affiliates and clients to meet their agreed-upon timelines, resource allocation, and maintaining the team on project-related issues
• Dedication to being current on international immigration news plus changes in policies and regulations, while continuously updating and refreshing Velocity Global's internal knowledge management tools
• Actively identify and recommend process improvements focusing on maximizing client and candidate experience
• Ensure compliance with local immigration authorities for relevant Velocity Global subsidiaries

QUALIFICATIONS

Education/Experience:

• 3+ years of relevant experience in Immigration or Global Mobility preferred
• Business proficiency in the English language required
• Research-oriented, exceptional organizational skills and attention to detail
• Ability to quickly assimilate information; with operations across 180+ countries there is a lot to learn
• Excellent presentation, verbal and written communication, listening, and consultative skills.
• Technology-literate, including Microsoft Office suite
• Strong consultative customer service and project management style
• Drive, strong work ethic, and a passion for creating unparalleled customer experiences...it should be in your bones
• Interest in international corporate immigration and contributing at a consistently high level
• Fluency in Arabic is a plus

OUR VALUES

Velocity: Exceeding expectations of our customers, colleagues, and ourselves by delivering swift and effective results.

Integrity: Doing right by our customers, colleagues, and ourselves through honest and ethical actions.

Be Bold: Daring to take risks, learn, and grow to benefit our customers, colleagues, and ourselves.

Empowerment: Owning our decisions and being accountable for the impact we have on our customers, colleagues, and ourselves.

Service: Supporting our customers, colleagues, and ourselves with respect and empathy.

As a work anywhere company, Velocity Global fosters a values-driven culture. We value inclusion and belonging. We encourage applications from all qualified candidates regardless of age, ancestry, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

If you have a disability or special need that requires accommodation, please contact us at TalentAcquisition@VelocityGlobal.com.

WHAT WE DO

Velocity Global is one of the fastest-growing companies in the world. Our enables the world's leading companies to identify, hire, and pay the best talent in over 185+ countries, and all 50 United States. More than 1,000 brands rely on our Global Work Platform(TM) to build highly collaborative global teams with ease. At Velocity Global, we make working from

WHO WE ARE AS A TEAM

We are a team of "owner-employees", committed to building the world's #1 cloud-based, next-gen Global Work Platform(TM).

If you wake up compelled to innovate, collaborate and laugh, you should apply!

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