Job Description

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Job Title: Global Facilities Manager
Posting Start Date: 6/23/25
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Purpose of the Job
Global facilities Manager is responsible for managing the facilities and company properties including related projects, internally as well as externally through implementing strategies that align with demand organization's objective. This includes Managing team of senior facilities managers, facilities managers, FM representative whilst relationship with internal and external stakeholders. He/She is responsible for ensuring the implementations of outlines FM policy and drive operational efficiencies within the network to help drive business initiatives.

Typical duties included are, but not limited to:

• Manage long-term strategic projects related to the development of the FM department in GCC, MENAT, India, and South Africa.
• Facilities system upgrades where required within the network. All upgrades should be vetted and approved.
• Manage Facilities related corporate risk profile and facilitate communication with executive committee.
• Responsible for reporting on risk-based facilities indexing to Chief Risk and Compliance and Board Audit committee.
• Perform systematic research and analysis for annual planning, risk mitigation exercise and strategic facilities management.
• Planning and execution of integrated facilities management for the portfolio of 65+ facilities
• Ensured multi-regional contracts implementation and management for all Facilities,
• Develop and execute standardized processes and streamline operations, facilities standards, and benchmarks.
• Manage global network of 65+ facilities and implement outlined Facilities standards and procedures across Aramex facilities.
• Manage and coach all facilities teams with direct and functional reporting.
• Develop and maintain Facilities Management operations manual and related processes for preventive, corrective, predictive maintenance programs including vendor management and work quality assessment guidelines.
• Provided strategic oversight throughout the value engineering life cycle for design and built, built to suit, leasing facilities, and corporate real estate dealing.
• Define processes and take full responsibility for final sign off on hand over of new built projects, BTS and lease holds.
• Manage infrastructure projects for GDP (Pharma) strategy.
• Manage Energy related projects for IOT-SAAS platforms, and place predictive maintenance initiatives for all systems.
• Create yearly facility management master plan for operational facilities and corporate office buildings.
• Set and direct required facilities budgeting for corporate and station levels.
• Direct teams on making budgetary analysis on annual basis.
• Direct and manage strategic implementation corporate FM projects by ensuring Project Plan, Site meetings, SOW, Specifications etc. are properly governed.
• Perform annual Audits to identify enhancement and renovation projects, provide facility audit report.
• Supports business continuity by proactive planning for and contributing to BCP implementation. Set strategic plans for critical systems to help drive awareness.
• Drive data analytics and implement digitization to promote predictive maintenance.
• Lead the implementation, training and management of FM software system.
• Establish and manage communication plans with teams.
• Responsible for implementation of ISO 41001:2018 between 2023-2025 for all major facilities across the network.

Related Procedures:
All Facilities Management process and procedures, Facilities operations manual, Related HSSE process, Procurement protocols, Aramex FM policy.
Job Responsibilities - Experience and Education

• BSc in engineering
• MBA or MSC in engineering
• IFMA certification is required.
• Minimum 10-12 years FM experience or Project Management Experience for large network of infrastructures.
• Minimum of 5 years working knowledge of procurement and negotiation and management of external contracts
• Minimum of 10-12 years' experience of managing a facilities/office services department
• Proper understanding ISO 41001:2018 framework, possibly certification is a plus.
• Minimum 3 years' experience in facilities management for Pharmaceutical, chemical logistics.