to provide comprehensive on-site technical support for GIS platforms and services. The role involves maintaining and enhancing enterprise GIS infrastructure, managing data systems, and supporting GIS users and applications to ensure the continuity and improvement of GIS-based services.
Key Responsibilities
Provide on-location GIS technical consulting and administrative support, including:
ArcGIS Desktop and Server software support.
GIS Database administration and data management.
GIS Portal configuration, administration, and user management.
GIS application development and configuration.
Management of ArcGIS software licenses, configurations, and updates.
Support and configure Web GIS Services, Web Maps, and Web Applications.
Create dashboards, Story Maps, and GIS user experiences for enhanced functionality.
Conduct GIS and CAD digital data translation using ArcGIS and FME software.
Maintain GIS documentation including workflows, system architecture, user guides, and troubleshooting manuals.
Collaborate with ICT and Information Security teams to ensure system compliance and data integrity.
Manage GIS data backup, versioning, and maintenance processes.
Support user training and feedback collection to improve GIS services.
Provide monthly reporting on risks, opportunities, and performance metrics.
Required Competencies & Experience
Proven experience in providing
technical GIS support
for
ESRI software
in large-scale or governmental environments.
Strong background in:
MS SQL Server
administration for GIS databases.
Web GIS portal
development and maintenance.
Custom GIS applications
configuration and deployment.
System architecture
design and optimization for GIS platforms.
FME software
workflows for CAD-to-GIS data translation.
Experience managing large user groups with varied GIS needs.
Strong coordination skills with ICT and information security departments.
Ability to produce technical documentation and maintain process clarity.
Familiarity with working under strict security and safety protocols.
Work Conditions
Location:
On-site at a secure operational facility (Abu Dhabi region).
Work Schedule:
Approximately
180 full working days per year
, averaging
40 hours per week
;
Job Type: Full-time
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