Job Description

Specific Responsibilities for this Role

Identifies and understands the needs and expectations of clients in a professional manner, and shares with relevant team members. Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge. Responds to client complaints in a timely and effective manner and provides feedback on progress. Keeps clients up to date with relevant and accurate information and involves them in decisions that affects them. Focuses on consistently delivering a positive client experience. Completes tasks in accordance with set procedures and guidelines. Takes care to perform all tasks precisely and accurately to minimise errors. Identifies and reports non-compliance to relevant stakeholders, constructively. Continuously evaluates quality of own work and provides feedback on progress. Delivers on work outputs with high level of energy, focussed effort and pace. Aligns individual behaviour to support and meet team goals. Proactively and respectfully shares all relevant viewpoints with others and seeks their input. Clarifies and understands own role and responsibilities within the team. Recognises, appreciates, and respects individual differences. Actively participates and builds a positive team spirit.

Occupational Safety and Health Management Systems

Comply with reasonable OSH instructions, policies and safe working procedures Use of appropriate personal protective equipment and safety systems. Be familiar with emergency and evacuation procedures Not willfully or recklessly endanger anyone's health and safety Assist with the preparation of risk assessments Report OSH Hazards, incidents, Near misses and issues Reduce, Reuse, Recycling of waste as much as possible Attend all OSH Trainings, awareness programs and mock drills. Participates in the OSHMS audits, inspections, ensuring standards are maintained

Prevention and Control of Infection (PCI):

PCI is everyone's responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors. The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times

Specific Responsibilities for this Role

Identifies and understands the needs and expectations of clients in a professional manner, and shares with relevant team members. Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge. Responds to client complaints in a timely and effective manner and provides feedback on progress. Keeps clients up to date with relevant and accurate information and involves them in decisions that affects them. Focuses on consistently delivering a positive client experience. Completes tasks in accordance with set procedures and guidelines. Takes care to perform all tasks precisely and accurately to minimise errors. Identifies and reports non-compliance to relevant stakeholders, constructively. Continuously evaluates quality of own work and provides feedback on progress. Delivers on work outputs with high level of energy, focussed effort and pace. Aligns individual behaviour to support and meet team goals. Proactively and respectfully shares all relevant viewpoints with others and seeks their input. Clarifies and understands own role and responsibilities within the team. Recognises, appreciates, and respects individual differences. Actively participates and builds a positive team spirit.

Occupational Safety and Health Management Systems

Comply with reasonable OSH instructions, policies and safe working procedures Use of appropriate personal protective equipment and safety systems. Be familiar with emergency and evacuation procedures Not willfully or recklessly endanger anyone's health and safety Assist with the preparation of risk assessments Report OSH Hazards, incidents, Near misses and issues Reduce, Reuse, Recycling of waste as much as possible Attend all OSH Trainings, awareness programs and mock drills. Participates in the OSHMS audits, inspections, ensuring standards are maintained

Prevention and Control of Infection (PCI):

PCI is everyone's responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors. The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times

Minimum Qualification & Experiences

At least 2-3 years' experience in the relevant specialised department in a privatehospital setting


Work experience from a Tier 1 countryas specified by the UAE healthcare regulator.


Basic medical degreerecognised by the relevant UAE healthcare authority.


Diploma or a training in a speciality recognised by the relevant UAE healthcare authority.


Active andvalid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)

Competencies

Leadership

Level

Proficiency in an electronic medical record system



Proficient





Fluency in written and spoken English (Arabic will be an advantage)



Proficient





Ability to effectively communicate with others



Proficient





Knowledge of clinical audit standards and processes



Proficient