Job Description

Description

General Manager

Ras al Khaimah - United Arab Emirates

Full-time

Company Location: Anantara Mina Al Arab (Ras Al Khaimah)

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.



Sales & Profit Optimization: Provide strategic direction to achieve operational and financial goals

Ensuring the mission, goals, strategies, and plans of the Company are clearly defined and adhered to

To ensure that accurate Budgeting, forecasting, and Revenue Management activities

To set the annual budget and deliver the revenue and GOP targets of the property.

To effectively manage the owner relationship on behalf of the company.

Driving and identifying strategic initiatives in CRM, Hotel Marketing, and other core processes

Driving the development of the brand, hotel offers, and the company value proposition.

Managing the overall hotel portfolio and maintaining good relationships with suppliers

Overseeing the approval of all CAPEX projects

Supporting the Regional Office on strategic business development and related key corporate planning

Driving strategic projects

Hotel Management & Operations: Provide operational excellence and talent management

Overseeing the daily operations of the hotel to secure target achievements

Driving and directing the effective utilization and administration of human capital, financial information, and physical resources to meet business goals

Process streamlining and optimization of all aspects of the hotel business

To ensure that the operational and service skills of the employees of the hotel are being constantly improved

Strategic Leadership, People Development, and Supervision:

Create an inclusive culture of learning application and high performance through talent acquisition, and developing, coaching, and holding your team accountable

Building the organizational culture for the resort through transparent communication, management by objectives, reward, and recognition to support the growth of People & the Company

Supporting the development and implementation of human resources strategies by the Company's People and Culture policy

Providing overall leadership to Managers by coaching, motivating, and agreeing on deliverables

To lead and manage the development of the hotel strategy.

To support and implement all corporate programs and guidelines.

Customer Service and Community Relation

Built and cultivated long-term quality relationships with key individuals or groups in the community to provide total satisfaction as well as to generate sales and new business opportunities

Qualifications

BCom/ Business Related Degree/ Master's Degree in Business related field will be an added Advantage

Minimum of fifteen (15) years of Senior Management experience in large Gaming and Hospitality international operations in multiple countries, with sales & marketing, P/ L, Human Resources, and financial planning responsibility.

Ability to analyze and synopsize a monthly financial statement and prepare detailed budgets and operating forecasts. Proficient in the use of hotel property management system preferred - i.e. WinPM or Opera

Ability to motivate and negotiate effectively with key employees, guests, top management, and client groups.

Ability to work in an organized, efficient manner with a high level of accuracy, attention to detail, and follow-through

Strong experience in managing a diverse workforce including both sales and operations.

Good understanding of Gaming

Has direct experience in Media, Online & e-Commerce marketing, Up-to-date with the latest trends and best practices in online marketing and measurement

Proven business and commercial acumen with strong financial management ability

Ability to maintain excellent physical standards and service levels

Customer service focus

Strategic focus

Strong orientation towards marketing

Good leadership and people development skills

Strong interpersonal and communication skills

Computer literate

Problem-solving skills

Integrity