Embody the company in providing a clean and safe play environment to Adventureland customers
Key responsibilities
Participate during inventories and extend assistance when necessary during audits
Ensure all game equipment have complete operating accessories to ensure optimum game experience and maximum revenue generation
Participate in trainings provided by the company.
Ensure high level of product knowledge
Participate and assist during the orientation and training of newly recruited front liners to maintain an excellent operational standard in terms of customer service, salesmanship and safety
Compliance to operating standards, discipline and behavioral guidelines for park operation
Ensure direct compliance with health and safety commitment as set in the company health and safety policy
Extend cooperation/communication between departments to achieve objective
Familiarization of EN13814 for the implementation of applicable safety and operational standards
Compliance to manufacturers specifications at all times and do not allow modification or other deviation from the original equipment specifications
Participate in the implementation of marketing plans and strategies as issued by the marketing departments and provide regular feedback
Assist the sales department in the management of tours, parties and other seasonal activities
Handle customer conflict resolution and elevate if necessary
Contribute ideas based on feedback obtained from customers and front liners.
Keep abreast with the developments in Adventureland and be able to answer customer inquiries
Constantly communicate with technical to maintain maximum up time of games, rides and attractions
Communicate and provide feedback to purchasing, warehouse, IT and technical to ensure optimum operating environment
Monitor and report any lease hold improvements or other capital works that may affect equipment or general availability of the store
Cooperate with mall management and maintain good relations to the benefit of the company
Maintain compliance with local laws and regulations related to operational, financial and other business transactions of the park
Implement an efficient equipment set up and lay out for best revenue generation
Monitor and ensure maximum equipment uptime through regular testing program and reporting system
Implementation of standard operating procedures in the most effective operating method
Attend and participate operations meeting on a regular basis
Constant interaction of support functions to enable smooth operation of the park
Properly assess physical and current condition of the assigned ride/work area/games prior to its operation by accomplishing a daily pre-operating checklist
Ensure cleanliness of the assigned work area.
Perform other duties required by his/her superior.
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Job Types: Full-time, Permanent
Pay: AED2,300.00 - AED2,500.00 per month
Ability to commute/relocate:
Sharjah: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
What is your current visa status ?
Are you willing to work on weekends and public holidays as required by the role?
Education:
High school or equivalent (Required)
Experience:
Ride Operator/Game Attendent: 1 year (Required)
Language:
* English (Required)
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