Job Description

Full-Time Operations Manager - Longevity Wellness Hub (Riyadh)

Employment Requirement:

Must have a valid and transferable Iqama
Must be able to join on or before the end of January 2026
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Reporting Line

Regional Director
Senior Management Team
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Scope of Work & Core Purpose

The Operations Manager is responsible for overseeing the daily operations of the Longevity Wellness Hub - Riyadh branch, ensuring seamless coordination across all departments. This role drives operational excellence by managing staff performance, client experience, inventory, and financial alignment, while acting as a key liaison between branch operations and executive leadership.

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Key Responsibilities

1. Operational Oversight

Ensure smooth day-to-day operations across all departments.

2. Staff Management & Supervision

Lead, schedule, coach, and evaluate team members to maintain high performance standards.

3. Financial Monitoring

Oversee daily sales, cash handling, reporting, and reconciliation.

4. Inventory & Stock Control

Manage ordering, stock levels, and supplier coordination to prevent shortages or overstocking.

5. Communication & Leadership Liaison

Serve as the main operational point of contact between the branch and senior management.

6. Client Experience & Service Delivery

Uphold premium service standards and ensure consistent client satisfaction.

7. Cleanliness & Facility Standards

Maintain health, safety, and cleanliness standards across all areas.

8. Process & Systems Compliance

Ensure adherence to company policies, SOPs, and system protocols.

9. Event & Class Logistics

Coordinate and support wellness events, classes, and special activations.

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Essential Skills & Attributes

Proactive, organized, and highly reliable with a strong sense of ownership
Excellent verbal and written communication skills
Tech-savvy with experience in CRM systems, booking platforms, and financial reporting
Strong people leader with high emotional intelligence
Wellness-oriented mindset aligned with the Longevity vision and lifestyle
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Work Hours & Availability

Full-time role: 6 days per week with flexible shifts
Availability for operational updates and urgent matters during working hours
Occasional evening or weekend support for events and activations
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Key Performance Indicators (KPIs)

98% service uptime with minimal operational disruptions
Accurate and timely reconciliation of payments and stock orders
Zero service or product outages
Consistent staff performance and attendance monitoring
90%+ client satisfaction based on feedback and reviews
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Application Process

Only candidates who meet the above requirements and possess relevant experience are encouraged to apply.

Please send your application to:

laura.fontaine@longevity-sports.com

Art.capulong@longevity-sports.com

Application Deadline: January 15, 2026

https://www.longevity-hub.io/contact-us

Job Type: Full-time