Front Office Supervisor (w/m)
Job Description
To anticipate guest needs, and handle guest inquiries in a helpful and attentive Hotel manner.
To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Hotel properties.
To oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Hotel at all times.
Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Hotel experience.
To develop a close and harmonious working relationship with all hotel departments.
Conduct daily shift briefings/meeting's and pass on all information to team-members.
Coordinate reception work during the shift in an effective manner
To follow all standards of all programmes in place, e.g. GHA Discovery, MessageBox, Anantara App, Guest Preferences
To be available to work in all shifts including night shift
To carefully and safely drive the hotel buggy at all times
Profil recherche
Additional Information
Relocate to remote area
For all applications, please forward your updated CV
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Job Type: Contract
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Job Detail
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Job IdJD2043777
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned