Front Office Supervisor
Fujairah, United Arab Emirates
Job Description
Job description
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
- Maintains a friendly, cheerful and courteous demeanor at all times.
- Ensure outstanding customer care at all times.
- Cross Check all billing instructions are correctly updated.
- Build strong relationships and liaise with all other department\'s especially housekeeping, reservations etc.
- Assist all departments in servicing the guests during high volumeperiods.
- Performs other duties as assigned, requested or deemed necessary by management.
- Fujairah: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1609786
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFujairah, United Arab Emirates
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EducationNot mentioned