Front Office Supervisor
Dubai, DU, AE, United Arab Emirates
Job Description
Role Description
This is a full-time, on-site role for a Front Office Supervisor at Double Tree by Hilton Port Saeed, based in Dubai. The Front Office Supervisor will oversee front desk operations, manage receptionist duties, and ensure seamless customer service to guests. The role involves coordinating reservations and addressing guest inquiries and concerns. The supervisor will also provide leadership, guidance, and training to the front office team to maintain standards and enhance the guest experience.
Qualifications
Strong Supervisory Skills with the ability to lead and manage a diverse team effectively. Proficiency in Receptionist Duties and managing efficient front desk operations. Exceptional Customer Service and Guest Relations skills to ensure satisfaction and a positive experience. Knowledge of Reservations processes and systems for handling bookings and optimizing room occupancy. Excellent Communication skills to interact with guests, team members, and other departments effectively. Attention to detail, organizational skills, and problem-solving ability. Previous hotel industry experience, especially in front office operations, is highly advantageous. Bachelor's degree in Hospitality Management or a related field is a plus.
Job Type: Contract
Contract length: 24 months
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Job Detail
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Job IdJD2252219
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned