Front Office Supervisor As an Front Office Supervisor, you will show your leadership and interpersonal strengths to oversee daily operations of the Front Office team while ensuring an exceptional guest journey.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Ensure all service standards are followed with friendly and engaging service
Demonstrate a commitment to personal guest service excellence
Supervise daily shift process ensuring all team members adhere to standard operating procedures
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Train, direct the work of, resolve issues/problems and coach and counsel the
team members to ensure a quality operation
Your experience and skills include:
Service focused personality is essential and previous leadership experience required
Prior experience working with Opera or a related system
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance
Your team and working environment:
Dynamic working environment
Defined career development path
Friendly and supportive team
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS