Description

Hotel Brand: Holiday Inn
Location: United Arab Emirates, Abu Dhabi

Hotel: Abu Dhabi (AUHAR), Dhafeer Street (31st Street) between Muroor&Airport, P.O. Box 46668

Job number: 121411

About Us

At Holiday Inn\xc2\xae Hotels & Resorts, our job is to bring the joy of travel to everyone. That\'s where you come in. We look for people who are friendly, welcoming, and full of life; people who are always finding ways to make every guest\'s experience an enjoyable one. When you\'re part of the Holiday Inn Hotels & Resorts brand you\'re more than just a job title.

Holiday Inn Abu Dhabi, is looking for an efficient and team-oriented Front Office Supervisor to join our dynamic team! Holiday Inn is the first of its brand in Abu Dhabi, featuring 203 modern and stylish rooms and a wide variety of food & beverage outlets. Indulge in a variety of International flavors at the Silk Route Caf\xc3\xa9. For a lively night out, hit the Thirty 1st Bar & Lounge with amazing views of the Abu Dhabi skyline. Visit Hubbly Bubbly, our shisha caf\xc3\xa9, for a traditional Arabic experience under the stars. For Sushi lovers, SushiSan offers sushi as it should. Stock Burger Co. is a new casual dining concept defined by a perfect and always appealing pairing: premium burgers, craft brew, and all, in addition to meeting rooms and banqueting facilities.

What\'s the job?

Working as a Front Office Supervisor, you will ensure all team members are trained and maintaining Holiday Inn\'s brand service style and behavior; you will lead the day-to-day team with the support of the Front Office Manager. You\'ll have ambition, talent, and some essential skills. We\'re seeking someone passionate about creating great guest experiences for this vital role.

A little taste of your day-to-day:

• Manages Check in and out for all hotel guest;
• Manages all transaction (Cash, Cheque and Electronic payment);
• Manages scheduling for front office, inventory management and assists with daily briefings;
• Participate in enrolling hotel guests into IHG rewards program and assist with all inquiries;
• Handle and anticipate all hotel guests enquiries;
• Responsible for the creation of profile into the system for all hotel guest;
• Responsible for all other ad hoc duties.

What we need from you

The ideal candidate must meet the legal requirements to work in the UAE. The candidate will have two (2) years\' experience in Front Office; the ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Arabic language proficiency is an advantage though. They must have the ability to work collaboratively in a team; strong attention to detail, organizational skills, and effective time management. Ability to work in a fast-paced environment and prioritize workload; High grooming standards - wear your uniform with pride and adhere to personal grooming and hygiene standards; and flexibility to work a 6-day rotating roster - overnight, weekend and public holiday shifts are all part of the job.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life - including free duty meals, health insurance, accommodation, uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

We are an equal opportunity employer. This policy applies to all terms and conditions of employment.

At IHG, we\'ve made a promise. As one of the world\'s leading hotel groups, we\'re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn\xc2\xae\xef\xb8\x8f we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we\'ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we\'d love to give you a warm welcome to the Holiday Inn\xc2\xae\xef\xb8\x8f family. Let\'s Go Further Together.

Don\'t quite meet every single requirement, but still believe you\'d be a great fit for the job? We\'ll never know unless you hit the \'Apply\' button. Start your journey with us today.

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