Front Office Supervisor
Abu Dhabi, AZ, AE, United Arab Emirates
Job Description
Key Responsibilities:
Supervise the front office team to ensure efficient and professional guest service Oversee check-in and check-out procedures, ensuring accuracy and smooth operation Train, guide, and support front desk staff in handling guest requests and complaints Monitor daily shift activities and maintain logbooks and reports Coordinate with housekeeping and other departments to ensure guest satisfaction Handle guest complaints and resolve issues promptly and professionally Maintain a clean and organized reception area Ensure compliance with company policies, procedures, and quality standards
Requirements:
Previous experience in a front desk or supervisory role in hospitality or customer service Strong communication and interpersonal skills Fluent in English; Arabic language skills are an advantage Leadership skills with the ability to manage a small team Ability to work under pressure and handle guest concerns tactfully Familiarity with front office systems and basic computer applications
Working Conditions:
Duty Hours:
9 hours per day (including meal break) as per UAE labor lawAccommodation:
Provided (Shared or Single, depending on designation)Transport:
Not required - accommodation is within walking distance from the workplaceNationality:
Open to all nationalitiesJob Type: Full-time
Pay: AED2,500.00 - AED4,000.00 per month
Experience:
* UAE: 2 years (Preferred)
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Job Detail
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Job IdJD2143320
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned