Receptionist job opening in Qatar Arabic Speaker for a leading Automotive car care business Location: Doha Qatar JOB DESCRIPTION: - Ensure Outstanding customer care at all times. - Maintains a friendly, cheerful and courteous demeanor at all times - Courteously and accurately answers inquiries from potential customers - Responds to telephone and in-person inquiries regarding services provided and price list and customers cars status and progress. - Uses suggestive welcoming and selling techniques to help the sales and the advisors to increase sales and revenue and customers satisfaction - Supervise daily reception process ensuring all team members adhere to standard operating procedures. - Direct the work of the reception, resolve issues/problems and make sure to ensure a quality operation. - Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. - Adhere to company policies and procedures. - Direct the customers to the right advisor after checking and understanding the customer preferences and special requests. - Build strong relationships and liaise with all other department\'s especially workshop, sales and administration - Operates the DMS system including, assisting incoming & outgoing calls, follow up and car checking operations - Cross Check all billing and warranty instructions are correctly updated - Controls cash / card transactions at the front desk and maintains complete responsibility for all invoices and warranties given to the customers. - Supervise the operations of the reception to ensure an optimal level of service and hospitality is provided to the guests. - Performs other duties as assigned, requested or deemed necessary by management. - Ensure reception log book and company DMS and internal sheets are always updated and actioned upon. -Arabic and English (speaking and writing) is a must. -Bachelor degree (Business, Marketing, Hotel management, ticketing\xe2\x80\xa6). \xd9\x86\xd9\x88\xd8\xb9 \xd8\xa7\xd9\x84\xd9\x88\xd8\xb8\xd9\x8a\xd9\x81\xd8\xa9: \xd8\xaf\xd9\x88\xd8\xa7\xd9\x85 \xd9\x83\xd8\xa7\xd9\x85\xd9\x84 \xd8\xa7\xd9\x84\xd9\x82\xd8\xaf\xd8\xb1\xd8\xa9 \xd8\xb9\xd9\x84\xd9\x89 \xd8\xa7\xd9\x84\xd8\xaa\xd9\x86\xd9\x82\xd9\x84/\xd8\xa7\xd9\x84\xd8\xa7\xd9\x86\xd8\xaa\xd9\x82\xd8\xa7\xd9\x84:

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